It is ideal for students on nursing and health and social care courses who want to use their communication skills to improve the quality of care they offer to their patients and service users. In this multivolume reference collection, subject specialists Mark L. Understanding this type of communication gives us a framework for successful and effective interaction with others in everyday situations. * An extended case study that brings together the concepts and principles discussed throughout the book.Ĭommunication and Interpersonal Skills uses activities, scenarios and case studies to support learning and to enable students to apply theory in their practice. Interpersonal communication is inexorable, irrevocable, complex and relative but ultimately necessary. * Self-awareness and understanding our impact on others The book gives students helpful guidelines and tips, while emphasising that successful communication depends on the quality of the relationship. It provides an introduction to the theory that underpins communication studies and offers opportunities for students to reflect on their own practice. The second edition of this popular book will enable nursing and health care students to improve their communication and interpersonal skills.
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